GDPR Compliant
Fenix Crowd is fully compliant with the General Data Protection Regulation (GDPR) and respects your privacy rights.
1. Information We Collect
We collect information to provide and improve our services. This includes:
Personal Information
- • Name and contact details
- • Date of birth
- • National ID / Passport
- • Address verification
Financial Information
- • Bank account details
- • Investment history
- • Income information
- • Source of funds
2. How We Use Your Data
We use your information for the following purposes:
- To verify your identity and comply with KYC/AML regulations
- To process and manage your investments
- To communicate with you about your account and investments
- To improve our Platform and services
- To comply with legal and regulatory requirements
4. Security Measures
We implement robust security measures to protect your data:
Encryption
All data encrypted at rest and in transit
2FA Protection
Two-factor authentication available
Access Control
Strict access controls for staff
5. Data Retention
We retain your data for as long as necessary to provide our services and comply with legal obligations. Generally:
- Account data: Duration of account + 7 years
- Transaction records: 7 years
- Marketing preferences: Until you opt out
6. Your Rights
Under GDPR, you have the following rights:
✓
Right to access your data✓
Right to rectification✓
Right to erasure✓
Right to restrict processing✓
Right to data portability✓
Right to objectTo exercise your rights, please contact our Data Protection Officer at privacy@fenixcrowd.com
Questions About Privacy?
Our Data Protection Officer is available to answer your questions.
Contact Us